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WazeYour IT looked after all year round
We offer a block-of-hours contract tailored to your organisation, charged on time actually spent: troubleshooting, prevention, updates, advice. You always know where you stand — and it’s always the same contact, who knows your equipment.
- Support on site or remotely, Monday to Saturday
- Regular preventive maintenance — we don’t wait for things to break
- Transparent tracking of your hours
Your dedicated client portal
Every maintenance client has a secure online area, available 24/7:
- Make a request and track your tickets
- View your equipment inventory
- See your remaining hours in real time
Your data safe, even in a disaster
A backup nobody monitors isn’t a backup.
We set up automatic, encrypted backup for your computers and your NAS, with an off-site copy on our servers. Disk failure, deleted file, ransomware, theft or water damage: we restore your data.
- Automatic and encrypted, every day, without you having to think about it
- Off-site copy on our servers, on top of the on-site backup
- Continuously monitored: if a backup fails, we are alerted and we step in
- Plans from 50 GB to several TB, can be combined with maintenance
Synology NAS
Installation and configuration of your NAS: team shares, per-user permissions, computer backups.
Off-site copy
An encrypted copy of your data on our servers: even if your premises are hit, nothing is lost.
Fast restore
A deleted file, a computer or NAS failure: we put everything back, fast.
Up-to-date, secure and compliant equipment
We audit your hardware and bring it up to standard: Windows 11-compatible computers, security updates, managed antivirus, laptop encryption, licences and warranties in order. You know what you have, what needs replacing, and when.
- Equipment audit computer by computer, with a clear report
- Windows 11: upgrade or planned replacement of incompatible computers
- Security: managed ESET, updates, passwords, encryption
What we check
- Age, condition and Windows 11 compatibility of every computer
- Antivirus, updates and backups
- Licences, warranties and user accounts
Supporting your business
Workstation optimisation
Slow computers mean time lost every day. We offer an audit, SSD and memory upgrades and a system clean-up: your machines get their speed back — often without buying anything new.
Workstation security — ESET
Your machines protected by ESET Endpoint Security, continuously monitored from our console: threats blocked, alerts handled — you work, we keep watch.
WiFi & networking for your premises
Offices, shop or warehouse: we deploy TP-Link Omada equipment — WiFi 7 access points and switches managed from a central console, a separate guest network and remote monitoring.
Fibre connection
Premises to connect, telecoms access chamber nowhere to be found? We locate it, prepare the cable route and wire your premises neatly.
Sonos installation
Sound for your shop, restaurant or offices: we install and configure a Sonos multiroom system, neatly integrated with your network.
Troubleshooting & repair
A computer down? We respond quickly on site or take it into our workshop, with a loan machine where available.
The right hardware
We offer 3D/CAD workstations, custom-built PCs or refurbished machines serviced in our workshop: the right hardware for each workstation, without overpaying.
Single point of contact
No anonymous helpline: your request goes through the client portal and it’s always the same technician who handles it — someone who knows your setup and its history.
Development on request
Need a specific tool (customer tracking, stock, scheduling)? We develop bespoke applications, on request only and subject to a quote.